“Enjoyed the trip. Very well planned and organized. Tour was handled very well. Prompt service, clean bus. Friendly driver and escort. Like to leave the driving and planning to Tour West America.”
“Have made the trip several times and have always enjoyed myself. Thank you Loren and Betty. You made it a great trip! Kudos to you! Loren and Betty are a great team. They facilitate a fun and relaxing trip.”
“Madonna did an excellent job of giving us information and trivia about sights and places. We will definitely travel with you again. Madonna and Jack, thanks for a great trip! Jack is a great driver and Madonna did an great job keeping us interested and entertained. Looking forward to future trips with you two and your company.”
“Jack is an excellent driver, very kind, courteous. Madonna went out of her way to make sure we had first floor rooms after we brought it to her attention we had trouble climbing stairs with suitcases. She is very informative. … Also met many wonderful people and cannot believe the sights we saw.”
“Everything was super! Jack and Betty did a tremendous job. The stop in Sedona was so special and greatly appreciated. Many thanks.”
“Bus was clean and comfortable. Really enjoyed the stop in Sedona on the way to Grand Canyon. Jack was especially accommodating to passengers with limited abilities.”
“Our driver and escort went out of their way to please us and make our trip most memorable.”
“Looking forward to doing it again in 2017 with Loren and Judy. They took such good care of us and went above and beyond! Loved our hotel room.”
“Just an excellent trip with two great guides who went way above and beyond to ensure we had a great time.”
The bus arrived before the scheduled time (perfect), he was also extremely courteous loading people’s bags, and accommodating our request of a microphone. We had no issues and no complaints – the service was above and beyond what we expected. Hopefully this messages makes its way to the driver as he was an integral part of this process. Again, the service was great and we will definitely keep Tour West America on our list to use in the future. Thank you!”
We love working with you all so thank you again for all you do for us!”
“”This is truly a ‘service’ company! The booking was quickly responded to & all further questions were handled with courteous expertise. The contract arrived as proposed in an expedient manner. The driver was very pleasant, the bus clean & on time — everything you hope to receive when you’ve contracted for service in a new city. My clients are important to me & I want to give them the best experience — Tour West America helped me accomplish that.
“”I would like to share our experience with Tour West America regarding our Brand USA Willy ScharnowStiftung German Fam across Arizona and New Mexico from November 18-25, 2014. I wanted to reach out to let you know that our driver, Tom Benson, was absolutely fantastic. The group enjoyed him and we were very happy with his service. He was always on time (often early), had a wonderful attitude and was quite helpful whenever needed. He followed the itinerary wonderfully and got us there on time. If we ever have another journey like that in your area, I will be sure to book Tom again. You have a wonderful asset at your company. Please congratulate him on a job well done.
“Rick, our driver, was very accommodating and exhibited knowledge of area, recommended additional stop and his manners were exemplary. Tour price was great considering our open agenda and need for flexibility to meet accommodations of diverse needs of travelers. Bus was clean and without any mechanical issues. Highly recommended.”
“There is nothing to improve. D J is first rate, jolly attitude, knows everything – relaxing and eager to please us. Patient with slow and disabled passengers. Tom was brilliant, a very good driver. Ten out of ten. We adore Tour West, the very best.”
“Excellent driver and D J was very informative and personable. The hotel was great. We had a wonderful time. Thank you.”
“The bus broke down. Both Jack and Madonna handled the situation very well. They are both exceptional and we hope to travel with them again. Madonna gives us so much information as we go along.”
You can put this trip in your “win” column.”
“We really enjoyed the planned stops and entertainment, Riverdance, The Riverwalk, and being in the Drury Inn. Driver and escort were great. San Antonio was a wonderful experience. Very good trip. I felt safe and comfortable traveling single. Thank you.”
“Our driver Loren went above and beyond to make this tour a success. Tour West is very lucky to have him working for you.”
“Could not ask for a better driver and guide. Took the three day, will do four next season. Thank you. Thank you. Thank you.”
”Both the driver and escort were very knowledgeable, personable, instructive and informative. Very good trip. Will do again!”
“Betty and Jack are a class act. I love Betty’s sincere caring for all the passengers. She is my favorite escort.”
“Jack was the best driver we’ve ever had.” The first day was perfect. As for the show scheduling problem on day two, the driver and escort handled the issue well, and we got to see Hollywood.”
“Madonna and Jack are responsible for making this an outstanding experience. Your company is lucky to have them! We would love to tour with Madonna and Jack again.”
Thanks you much on behalf of the whole Verde Valley School faculty!!!
I will be in touch to book our Thanksgiving break charter bus in late September.”
Thanks again and please pass along my extreme gratitude towards Paul. Have a good rest of your week! All my best.
“Thank You!! Before the calendar fills I wanted to express my thanks to your company for allowing the Branson, Mo tour to take place. I have been trying to get there for the past 35 years and “it finally happened, thanks; to your company.” The driver and hostess were outstanding. The kindness and concerns they shared with each one of us, made us feel very important. What a terrific team, the Carlson’s. I have taken several of the shorter trips with Tour West and this was my first longer one. I have been so pleased with the entire 10 days because of your staff and mission to take care of the passengers. I appreciate your support and confidence in what your present to your guests. Once again thank you for making this memory one of my best.”
“I wanted to take a minute and thank everyone from Tour West America for the outstanding service for providing the transportation for the Phoenix Arizona Temple Open House and Dedication. Over the 20 day period of the open house we moved over 138K visitors to the open house. Comments we frequently received were around how smooth the operation ran and how nice the coaches were. During the dedication day we efficiently moved approximately 3000 people to and from the off-site parking to the temple without causing delays or long lines and waiting. Across the board and without exception your staff was outstanding. I need to especially thank you personally, Jenny, David, and Dewy. Everyone was professional, experienced, and above all easy to work with. It was a pleasure working with Tour West America on this important event and we couldn’t have been happier with the service provided. Please extend our appreciation to all of your staff.”